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FRESHEN UP YOUR HELP CENTER WITH NEW ZENDESK HELP CENTER THEMES

Looking to differentiate your Guide instance? Choose from a wide variety of Zendesk Help Center Themes to take your help center to the next level.
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HELP CENTER JAVASCRIPT COOKBOOK - ZENDESK HELP

May 7, 2025 What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Professional or Enterprise You can easily customize the look and feel of a help ...
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API REFERENCE HOME | ZENDESK DEVELOPER DOCS

Developer documentation for products at ZendeskAPI Reference Welcome to the Zendesk API reference docs. Whether you're an experienced developer and Zendesk user or just starting …
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ENABLING AND DISABLING PROFILES IN YOUR HELP CENTER - ZENDESK HELP

May 7, 2025 Help center profiles display user information, activity, and recent contributions. Help center profiles also enable users to follow one another and get notifications of new articles, …
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DEACTIVATING YOUR HELP CENTER - ZENDESK HELP

May 7, 2025 When deactivated, end-users can no longer access that help center. Guide admins and agents can access a help center when it is deactivated, and agents using Knowledge in …
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PRODUCT GUIDES – ZENDESK HELP

Make the most of your Zendesk setup with our comprehensive documentation
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MANAGING HELP CENTER TRANSLATIONS FOR ARTICLES - ZENDESK HELP

Jun 26, 2025 If you have localized content for your help center, you can manage translations for articles by flagging them as outdated, setting the default language, or deleting translations as …
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TOPICS – ZENDESK HELP

Jul 7, 2025 Explore Zendesk community topics, share insights, ask questions, and collaborate with others to enhance your knowledge and skills.
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USING ZENDESK ADMIN CENTER – ZENDESK HELP

May 27, 2025 Zendesk Admin Center provides a central location for managing global, cross-product settings such as account ownership, subscriptions, security settings, integrations, and …
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HELP CENTER TEMPLATING COOKBOOK - ZENDESK HELP

May 7, 2025 Each help center theme consists of a collection of editable page templates and custom pages. You can use the help center templating language, Curlybars, to access help …
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NAVIGATING YOUR WAY WITH ZENDESK RESOURCES – ZENDESK HELP

Apr 28, 2023 This article highlights all the best resources from Zendesk to help you get up and running, connect with Zendesk and other customers, and keep your customer support ahead …
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USING THE KNOWLEDGE BASE IN HELP CENTER - ZENDESK

Apr 4, 2025 Learn how to effectively use the knowledge base in Zendesk Help Center for better support and information management.
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HOW TO MANAGE THE HELP CENTER - ZENDESK

Jul 8, 2025 How to manage the help center Articles to help admins set up and manage their help centers, manage multi-language content, segmentation of articles, host mapping, and general …
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HELP CENTER | ZENDESK DEVELOPER DOCS

Managing your help center content Backing up your knowledge base with the Zendesk API Use the Zendesk REST API to make backup copies of all the articles in your knowledge base. The …
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HOW TO CUSTOMIZE THE THEME OF THE HELP CENTER – ZENDESK HELP

Nov 11, 2024 How to customize the theme of the help center Articles for designers or developers who want to customize the theme of the help center, to change the appearance of the …
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TUTORIAL: BUILDING A HELP CENTER INTEGRATION - ZENDESK

Zendesk provides help center JSON Web Tokens (JWTs) to help you verify client-side requests to third-party APIs from a help center. You can use these JWTs to create help center integrations …
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CREATING CUSTOM PAGES IN THE HELP CENTER - ZENDESK HELP

Mar 25, 2025 You can create custom pages from scratch and then link to them from anywhere in your help center or from any other web page or application. For example, you can use custom …
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HELP CENTER - ZENDESK

Recent activity Using the Help Center Sign in to Help Center Article created 8 months ago
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LOCALIZING HELP CENTER CONTENT – ZENDESK HELP

Jun 26, 2025 Translate your articles into your supported languages. You can either do this outside of the help center, or if you have the Copilot add-on, you can use the AI article …
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USING LABELS ON YOUR HELP CENTER ARTICLES - ZENDESK HELP

May 7, 2025 Labels are a single word or a multiple-word phrase you can add to a specific article in your help center. You can use labels to influence article search relevance, control bot article …
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ZENDESK PRICING | PLANS STARTING FROM JUST $55/MONTH

Customers on any Zendesk Suite plan have access to online support, as well as the Zendesk Help Center, on-demand training, and Community. For additional fees, customers can access …
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UNDERSTANDING HELP CENTER SEARCH METHODS - ZENDESK HELP

May 7, 2025 The knowledge section uses Zendesk bots to automatically provide relevant suggestions you can use to answer questions in your tickets. You can also manually search …
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HELP CENTER API | ZENDESK DEVELOPER DOCS

The Web Widget includes a Help Center component that lets users search for answers in an organization's Help Center. The component is represented by the helpCenter object of …
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CHANGING THE NAME OF YOUR HELP CENTER - ZENDESK HELP

May 7, 2025 You might also want to use the name that your customers use to refer to your help center, for example Support, Help, Documentation, or Tutorials. The help center name is an …
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OPTIONS FOR LETTING END USERS SUBMIT TICKETS WITH FORMS - ZENDESK HELP

May 7, 2025 What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise The Zendesk help center provides end users with a …
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AI-POWERED KNOWLEDGE BASE - ZENDESK

Jun 6, 2025 Leverage Zendesk generative AI help center tools to quickly create clear, comprehensive knowledge base resources. Transform bullet points into full articles, simplify …
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ORGANIZING KNOWLEDGE BASE CONTENT IN CATEGORIES AND SECTIONS - ZENDESK HELP

May 21, 2025 You can organize your knowledge base content into categories and sections and manage the order of those categories and sections. You must be a Guide admin to add and …
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WELCOME TO THE ZENDESK SUITE – ZENDESK HELP

May 30, 2025 The Zendesk Suite provides the complete customer service solution that’s easy to use and scales with your business. This is your one-stop-shop for key resources you'll need to …
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SETTING UP ZENDESK GUIDE – ZENDESK HELP

May 7, 2025 Learn how to set up Zendesk Guide, including customization, content creation, and optimizing your help center for a better customer experience.
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BEST FAQ SOFTWARE: BUILD THE BEST FAQ PAGES AND TEMPLATES - ZENDESK

Jun 6, 2025 The best FAQ software helps customers find answers while boosting your team's efficiency and productivity. Follow our guide to create world-class FAQ pages.
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ADDING A NOTIFICATION BANNER TO YOUR HELP CENTER V2 - ZENDESK HELP

Feb 8, 2016 With the new version we are going to leverage the Zendesk API and use Article labels to display our alerts. In order to shorten this article, you can find all the code and …
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ZENDESK HELP CENTERS: 9 GREAT CUSTOMIZED EXAMPLES

With a help center like one of these, your business can save considerable time and money by putting FAQs, troubleshooting, and notifications all at the customer’s fingertips. These creative …
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TOP 13 BEST ZENDESK HELP CENTER DESIGNS - LOTUS THEMES FOR ZENDESK

Want to know how companies tried to improve their help center’s design and what happened as a result? Check out our listing of Zendesk’s best help center customization examples.
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USING THE HELP CENTER TEMPLATING LANGUAGE – ZENDESK HELP

May 7, 2025 Learn how to use Zendesk's help center templating language, Curlybars, for customizing page templates and manipulating content in your help center.
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HELP CENTER | ZENDESK DEVELOPER DOCS

Developer documentation for products at ZendeskThis is the reference documentation for the Zendesk Help Center REST API and the Help Center Templating API. For an introduction to …
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CUSTOMIZING YOUR HELP CENTER THEME - ZENDESK HELP

May 14, 2025 Tip: If you need help with your help center branding and customization, you can visit the Zendesk Marketplace to purchase new themes created by Zendesk and third party …
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SETTING UP A REQUESTS-ONLY (TICKETS-ONLY) HELP CENTER - ZENDESK HELP

May 7, 2025 This support tip demonstrates how to set up a request-only help center. That is, a help center that enables end-users to submit requests (tickets), and view existing requests …
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HOST MAPPING - CHANGING THE URL OF YOUR HELP CENTER - ZENDESK HELP

May 21, 2025 By default, the address of your help center is a Zendesk subdomain, such as "mycompany" in mycompany.zendesk.com. However, you can map a subdomain of your own …
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HOW CAN I COPY MY CONTENT FROM ONE HELP CENTER TO ANOTHER? - ZENDESK HELP

Apr 11, 2025 Finally, Zendesk partners can assist with help center and other data migration for a cost. For more information, see this article: Migrating existing content to your help center.
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HELP CENTER CSS COOKBOOK - ZENDESK HELP

May 7, 2025 You can easily customize the look and feel of your help center using Cascading Style Sheets (CSS). This cookbook is designed to help you make your help center look the …
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UNDERSTANDING OPTIONS FOR END-USER ACCESS AND SIGN-IN - ZENDESK HELP

Jun 12, 2025 Open means that everyone can see your help center and submit support requests. For example, you'd choose this configuration if you sell products and provide support to the …
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GETTING STARTED WITH AI AGENTS - ESSENTIAL – ZENDESK HELP

Jul 11, 2025 Tip: If you're just getting started with your help center, review tickets and other resources to find issues to populate your knowledge base. See Best practices for finding …
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SUPPORTED HTML FOR HELP CENTER ARTICLES – ZENDESK HELP

May 7, 2025 To keep your help center secure and provide the best end-user experience, Zendesk limits the HTML you can use in articles and content blocks. The following sections list …
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DISABLING YOUR HELP CENTER COMMUNITY - ZENDESK HELP

Mar 25, 2025 What's my plan? Suite Professional, Enterprise, or Enterprise Plus Guide admins can disable the community in the help center. ...
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ZENDESK SUPPORT PRICING | PLANS STARTING FROM JUST $19 AN AGENT

Plans and pricing Build your own plan Streamline support with our best-in-class ticketing system for managing emails. Customize with enhancements such as live chat and messaging, help …
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LINKING, QUOTING, AND PINNING HELP CENTER CONTENT TO ... - ZENDESK HELP

May 7, 2025 Agents can use the knowledge section of the context panel while working on tickets to search for content in their help center, then link to, quote, or pin content directly to the ticket …
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WHAT IS ZENDESK? POWERFUL CUSTOMER EXPERIENCE SOFTWARE

Zendesk builds software to improve customer relationships. Our customer service solutions are easy to use and scale to meet the needs of any business.
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ZENDESK HELP

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CONFIGURING THE DEFAULT LANGUAGE FOR YOUR HELP CENTER - ZENDESK HELP

May 7, 2025 The default language is the language that end-users see in your help center by default. Your help center default language is initially set to English, but you can change the …
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ENABLING AND ACTIVATING YOUR HELP CENTER - ZENDESK HELP

May 7, 2025 What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Professional or Enterprise The help center is not deployed by default. You...
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